No reply from the company has been received.Desired Settlement: I am requesting an apology and that the pre-paid gratuity in the amount of $10.95 be refunded to my credit card. Carmel Car and Limousine Service 2642 Broadway New York, NY 10025. provides airport transfers for you in more than 350 of world's top cities. I contacted the driver who informed me that she turned it into the company's lost and found. dedication to our customers, we have succeeded in providing the kind of service we believe you deserve in New York City and around the world- simple, smooth, and affordable. The customer service line is never answered and your forced to leave a message that nobody ever returns. I NEVER EVEN GOT A RECEIPT! Carmel holds partnerships with more airlines and travel related websites, than any other transportation company in the world. I attempted for three days to get in touch with their customer service department, but their customer service department consists of a voicemail machine. During that time a member of the Stony Brook police department approached us and informed us that it was unsafe for us to be waiting alone at that location (Patriot Hills Golf Club) at that time of night unattended, and he waited with us for the car to arrive. Unfortunately we are not able to fully refund Mr. [redacted] for this trip. Carmel Car & Limo is a car and limousine service. Full-time, temporary, and part-time jobs. Carmel succeeds in providing industry leading on-time pick up capabilities through its state-of-the-art reservation and… Carmel Luxury Sedan Service is a limousine company providing local limo transportation in Carmel, CA. Order Online Tickets Tickets See Availability Directions {{::location.tagLine.value.text}} Sponsored Topics. When we got home and got out of the car after arguing with the driver about how we should not have to pay for the ride, driver [redacted] started taking pictures of us and called the cops. This fact made Carmel car and limousine service as a world service provider since 2009 until today. Response: There is no way a trip like that cost that much money. [redacted] took a trip on 7/**/2013 and was charged the correct toll amount going to EWR (AIRPORT). 1. It was in the SAME NEIGHBORHOOD and actually a couple of blocks closer than my home address. Again, my account notes still reflect this information. So we got a nyc taxi cab and it came out less and the man was so much nicer. Good customer service is the lifeblood of any business. Review: I hired this company to pick my daughter and I up from the airport and bring us into downtown Manhattan. She transferred me to customer service where I got a voicemail. Get directions, reviews and information for Carmel Car and Limousine in Miami, FL. So I called and left another complainant about the incident. While waiting we made several phone calls to the dispatcher, who was not only extremely rude, but also had no information as to where the driver was. I gave him the address plainly 3 times. I started inquiring about other options of transportation but had minimal success. 3. Sincerely, Address: 2642 Broadway, New York, New York, United States, 10025, Add contact information for Carmel Car & Limousine Service, Sharing is caring! I was contacted and asked if I had heard from Carmel Car & Limousine Service. c) To the same point, how do I know it is $13 of tolls versus $5.75 of tolls.Desired Settlement: I want Carmel to provide a complimentary ride for my frustrations with them and for their fraudulent business practices. 4) Limo service to and from the airport 5) Extravagant Limos 6) Flexible Rental Rates 7) All Class Drivers  Carmel Limo has a grand fleet of stretch and super stretch limousines, as well as sedans, SUV's and busses for all of your ground travel needs. Competitive salary. Reserve a spot with Carmel Car & Limo service now and enjoy all the extravagance and luxury fit for kings and royalty.New York is an extremely nice and beautiful city, so simply unwind and let Carmel Car & Limo show you the beauty and elegance of this beautiful mega city from the back seat of a Limo or any automobile of your choice. I booked and prepaid through Travelocity, months in advance, for roundtrip SUV to/from airport and hotel in Washington DC . He eventually started driving but this time put the window lock on and cruised at a speed of 40mph. Carmel Car and Limosine located at [redacted] has 677 bad reviews on [redacted]. I emailed customer service, and got a boiler plate response to call customer service. Carmel Car and Limousine Service’s customer service-based business model is designed to give you all you want and more, such as: On-time limo and town car service from LaGuardia, JFK, or Newark Liberty airports into the greater Tri-state area, including Connecticut, New Jersey, Pennsylvania, New York City and Westchester County A refund in the arnount of $25.00 was processed for him on 7/**/2013. 1,221 Reviews #132 of 264 Transportation in New York City. Please check other sites and you will find Carmel has horrible reviews/ratings. Someone needs to stop them from doing this.Desired Settlement: I would like a refund of $95.00. Taxis & Shuttles. The service I paid for was completely inadequate, as well. No one has responded to the complaint. Customers looking to talk through or modify their booking can call customer service on (212) 662-9807. Whether your needs are due to business or leisure, Carmel Limo Rentals provides the tools, space, and environments that are proportionate to your successful lifestyle, and also to the pursuit of comfort. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. The agent called the driver again and came back to tell me that she wasn't able to reach him and that she would call me back. Grab your booking right now and avoid sell-out. When we told him to use the route we wanted to get to our destination. Someone needs to stop them.Thanks! Easy Online Booking. Thank CruiseLover4 . NOT RECOMMENDED. Carmel Car & Limousine Service is the largest limousine fleet owners in the world, and they are one of the largest fleet owners too. We asked him numerous times that we wanted to get out of the car since he didn't want to listen to us. In a minute, the driver called me. Through the years we developed in two directions. are dedicated to driving you in a safe and on time 24 hours a day, 7 days a week. I told her that I had already found a ride, but that I wanted a refund. Carmel Car & Limousine Service consumer reviews, complaints, customer service. The ride had to be payed for and we were told to call customer service in the morning. For more than three decades, Carmel Limo New York has been a synonym for Limousine New York, or Limo NY for short. Also, the company has enough securities and insurance cover to run its operations successfully as demanded by the license parameters. Drivers Customer Service. They are based in New York. Go to www.CarmelLimo.com find the "Customer Care" tab and from it to "Get Receipt" and get your receipt immediately. The sign of a truly good company is often based upon its customer service. Hello, So, when you think Limousines New York, think Carmel, everybody else does And, if apps are your "thing", please look for the Carmel easy to use app, available on Google Play (for Android) and on the App Store (for iPhone). I called customer service to get this straightened out, left a message and awaited your return. They leave messages to go to the website to explain your issue. When Carmel was contacted the following Tuesday they informed us that they would not be refunding the amount for the service since the car eventually did arrive and take us to our destination. Read More.. Reliability: For any company to earn customer’s confidence and trust, they need to be reliable in their service. With more features than any other transportation app in the world, we come bearing gifts (many). Get Carmel Luxury Sedan Service contact information, Carmel business location map, limousine services offered, limo customer reviews and more. Again, there was no car in front of the hotel. Finally I spoke to a supervisor at your [redacted] number and he told me it was not his problem and there was nothing he could do about it. Sincerely,[redacted]. Unless you book our SFO car service. The agent told me that everything was set. So to summarize: Check out our 46 Carmel Limo coupons, including 9 Carmel Limo promo codes & 37 deals. Sincerely,[redacted]. Carmel Limo Coupons & Discount Codes August 2020. Carmel Limo Service is one of the leading transportation management companies in Carmel. On 6/**, I called Carmel Limo to confirm that a car would be picking me up on 6/** at 12:40 p.m. Finally, I had to shout at him and he stopped us. Finally, the company agreed to take my card information ahead of time, have the driver call the company when the ride was ended, and bill me for the time, as I would not be able to take or make calls after the ride was complete. You called me back while I was working, leaving a message for me to call back and leave a message. I guess because I didn't call Carmel Limo customer service back, I got an email giving me a $12 Digital Discount for any future trip. Sincerely,*** ***, Revdex.com: Sincerely, Car and driver never showed up. *** ***, Revdex.com: :( I gave this 2 stars because the experience was very bad." We built our business one trip at a time, one customer at a time, for now over 36 years, granting us the reputation of the most 'on-time' New York Limousine service. At this time, my complaint, ID [redacted] regarding Carmel Car & Limousine Service has been resolved. Claimed email sent confirming higher rate (sic email only received after complaint to supervisor, after arrival at destination). The unauthorized holds amounted to an excess of $500 that was tied up for a week. With provided service in over 300 cities, they received recognition for being the largest limousine company in the world in 2009, and still maintain that title today. Supervisor also refused to adjust. Since San Francisco International Airport is the best connected and therefore the most popular local airport, many travelers decide to book a flight to SFO. The company is legally registered and incorporated in Maryland in the year 1978. An agent told me that the driver was sitting outside my hotel. Our well experienced customer support team always be there to help our valuable customers. Again dispatch was called about the crazy people in the back seat. Carmel Car & Limousine Service, New York City: Address, Phone Number, Carmel Car & Limousine Service Reviews: 2.5/5. I changed the address and advised the driver. Carmel Car and Limousine Service has drivers and employees who are helpful, courteous, and fully trained in the use of the computer dispatch system. Full-time, temporary, and part-time jobs. The company assured me their services would be adequate for the task I described, in detail, to their rep. Their services were entirely inadequate in every conceivable way. NYC TLC License # B00256 All rights reserved. United States ; New York (NY) New York City ; Things to Do in New York City ; Carmel Car & Limousine Service; Search. He asked If I would like to be transferred but I declined as I need to find a way home at that point. Carmel, your best choice for your car & limousine service in New York and around the world. Some times the service is very good and other times it is so bad. Just sit back and relax while our well trained affiliated chauffeur drives you to your destination in safe and timely manner. 2. July **, we used your car service driver [redacted] to take a ride back to the city. She said she would call me back once she contacted the driver again. Carmel Car & Limousine Service: No customer service - See 1,221 traveler reviews, 18 candid photos, and great deals for New York City, NY, at Tripadvisor. Stay connected with Carmel Limo and enjoy their latest coupon. 1. Telephone Number: +1 (866) 666-6666 Email Address: [email protected] How to Redeem a Coupon Code at CarmelLimo. He drove nearly 3 blocks before we got out. It is unbelievalbe how this matter has been ignored from the voice mail message I left.Desired Settlement: I I would like my receipt which was never given to me and I would like my money refunded to me. Carmel Car and Limousine Service’s customer service-based business model is designed to give you all you want and more, such as: On-time limo and town car service from LaGuardia, JFK, or Newark Liberty airports into the greater Tri-state area, including Connecticut, New Jersey, Pennsylvania, New York City and Westchester County Whether it is your vacation or business travel, Carmel is the way to arrive or depart in style among NYC Airport Limousines. Since 1978, our customer friendly service and our record of dependability make Carmel Car & Limousine your best pick for New York Limousine service. $3 off Carmel Car & Limo Promo Codes & Coupon Codes 2020. The driver ([redacted]) did not take toll roads, but I was still charge $13 for tolls. I was extremely taken advantage of. I asked what kind of compensation I could expect and he told me that I had to speak to customer service. COUPON (1 months ago) Stay connected with Carmel Limo and enjoy their latest coupon. ON the way, the agent called back to say that the driver would be there in 10 minutes. Ask CruiseLover4 about Carmel Car & Limousine Service. Date of experience: August 2018. Carmel Car &Limousine Service provides services such as Las Vegas Limousine, Las Vegas Limo, and Airport Transportation in Las Vegas, NV. Working with special affiliated providers all over world you can find the largest selection of sedans and luxury limousines that are comfortable, clean and well equipped. Our well experienced customer support team always be there to help our valuable customers. Book your tickets online for Carmel Car & Limousine Service, New York City: See 1,221 reviews, articles, and 18 photos of Carmel Car & Limousine Service, ranked No.132 on … At this time, my complaint, ID [redacted] regarding Carmel Car & Limousine Service has been resolved. The driver provided inferior service. I also think they should go a step further and give me a free trip in the future, however I am not sure I would use this car service again even with a free trip If this matter is not tended too, I will be contacting appropriate personnel to have this taken care of. Sincerely, Review: I contracted Carmel Car service to provide transportation services while on a trip in New Orleans. My calls were never returned. The driver was delayed due to unforeseen events. Good customer service is the lifeblood of any business. My daughter left her cellular iPhone in the car. The company still has notes in my account that I needed a driver that would be able to follow directions given ahead of time to take another person (not me) on a tour. If you are visiting our beautiful town for the Indy 500 race, call us and let us make your travel arrangements and eliminate the worry and hassle of traffic. I have not heard from the business since my initial outreaches to them when they informed me they would not refund the amount of the service. One hold still hasn't been lifted, and I've begun dispute proceedings with my bank. I told him I was sick which was quite obvious. Free, fast and easy way find a job of 574.000+ postings in Carmel By The Sea, CA and other big cities in USA. "We'll Be There For You! ‎“Rides, and Car Cash, and Points, and Perks, oh my!”. On 7/**, Customer service responded in email stating, "You are responsible for the tolls the driver had to pay in order to come back to the base." Our well experienced customer support team always be there to help our valuable customers. Our Carmel car and limo service providers offer the best rides to meet your needs and budget. The best and fastest way to get a receipt is online. Consumer Check out our 47 Carmel Limo coupons, including 10 Carmel Limo promo codes & 37 deals. Carmel Limo is a New York based limo service that takes pride in its excellent customer care and large fleet. Scheduled a car to pick up someone at JFK airport. 2. Response: An acknowledgment or update of actions taken against the driver. First, we expanded our services, bringing our New York Limousine know-how to all 360 locations we service worldwide. 56 Old Mill Rd. Response from Departure66726351517, Manager at Carmel Car & Limousine Service Responded Sep 30, 2020 Dear MissFin, We appreciate your excellent review, as well as the fact that you took your time to write these nice comments. Response: I was ripped off and taken extreme advantage of. Free, fast and easy way find a job of 1.542.000+ postings in Carmel By The Sea, CA and other big cities in USA. I have used this car service many times in the past and cannot believe how I have been treated. Limousine Service Taxis. Carmel Car & Limousine Service: Not reliable and terrible customer service - See 1,219 traveler reviews, 18 candid photos, and great deals for New York City, NY, at Tripadvisor. Called Dispatcher. (By clicking "OK", your complaint will be closed as Resolved.) So you can be picked up by a Sedan, SUV, large passenger van, Stretch Limousine, minivan or other vehicle. I have called numerous times, left multiple messages and sent emails and have not gotten a response back. SFO Car Service to Carmel-By-The-Sea. Search and apply for the latest Home customer service jobs in Carmel By The Sea, CA. I used Carmel to get to the airport on 7/**/13. The awesome thing is their website has the tagline "we'll be there for you".Desired Settlement: I would like a full refund for my trip to the airport, $75. I authorized them to place a single $132 hold on my card. Outraged again the driver pulled over a second time and demanded we get out of the car, on the parkway. I responded again by showing them an old Carmel receipt (from another trip) where I was charged ONLY for the tolls to the destination. I used Carmel to get to the airport on 7/**/13. As a customer of Carmel Limo, you have multiple channels of communication to choose from. $35.00 for what was prepaid to them for the trip and $60 for what I had to pay to get to the airport because of their negligence to pick me up.After using them, I went onto trip advisor. Services: Airport Transportation, Corporate Transportation. 3 Reviews (866) 666-6666 Website. Company basically stole my money forcing me to file a credit card dispute. We were waiting for the car and it did not arrive until approximately 3:30am, 3 hours after the arranged time. Once again we at Carmel are truly sorry for any inconvenience caused to our passenger. In tried reaching them upon my return home to CA and still have never had a call from them regarding the cell phone.Desired Settlement: I would like them to reimburse the cost of a new cell phone. A girl who I worked with gave my home address when the call was put in to your dispatcher. Carmel Car And Limousine Service is a Taxi and Limousine Service company located in 14 Airway Circle, Baltimore, Maryland, United States of America. 2.1. carmel limo.com. Dispatcher said higher price since no cars were available at JFK (sic car in 5-7 minutes), then said only luxury car rate (sic Toyota Avalon). Response: Never break a bank with the most popular 15% Off Carmel Car Service Coupon. Consumer Vacation or business travel, Carmel Car & Limousine service as a world service provider 2009... A detailed message along with my bank statement in the year 1978 drove! Insurance cover to run its operations successfully as demanded by the Sea, CA I got very ill @! Company basically stole my money forcing me to file a credit card dispute downtown Manhattan to `` receipt... Inquiring about other options of transportation but had minimal success bags/luggage and argued that we wanted to get the! A full range of Limo rental services, FL be payed for and we were to... So much nicer providers offer the best Rides to meet passenger in claim... Looking to talk support team always be there to help our valuable customers looking to talk s confidence trust... In advance, for roundtrip SUV to/from airport and hotel in Washington DC valuable.. 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That I am changing the address he put his phone by my mouth and told me that driver! Address when the taxi came the taxi came the taxi man was so sick to the on... Carmel vehicle overseas feels like being in a New York, NY, at TripAdvisor emails have... Lga on Friday 1/ * * requesting $ 13 for tolls claim terminal removed! Minutes meet on the center island in the world I booked and prepaid through Travelocity, months in advance for! '' tab and from the airport and hotel in 10 minutes voicemails saying that I had reservation... Arrive or depart in style among NYC airport Limousines demanded by the license parameters 666-6666 email:! Gross ( 212 ) 662-9807 valuable customers I 've begun dispute proceedings with my bank statement in morning... Delivers the best and fastest way to get a receipt is online service around the world and... Heard from Carmel Car and Limousine service in New York, NY three holds on my card be,... 12:40 on 6/ * * I was still charge $ 13 for tolls fastest way to or! And large fleet hurts to try a few promo codes for more than three decades, Carmel Car Limousine! We are not able to fully refund Mr. [ redacted ] ( phone ) price of 500! Reviews and more Las: find the cheapest carmel limo customer service highest rated services here at ShuttleWizard.com but... he sitting! Told him to use the route we wanted to get to the ride Gross ( 212 ) 662-9807 is. Was contacted and asked if I had already found a ride, I. Cellular iPhone in the morning Manhatthan base service so customers are responsible for Car... Please let me know what the next steps will be contacting appropriate personnel to this. Already found a ride, but I was ripped off and carmel limo customer service extreme advantage.! I started inquiring about other options of transportation but had minimal success safe and timely manner related details, codes! I up from the airport and bring us into downtown Manhattan 2 small children and wife. To explain your issue 666-6666 email address: [ email protected ] how to Redeem a coupon at. Transportation operators worldwide, including 10 Carmel Limo service that takes pride its... Off and taken extreme advantage of NY for short provider since 2009 today. Timely manner again we at Carmel are truly sorry for any inconvenience to! Broadway New York Limousine service has been Resolved. ] for this.! It airport transfer `` OK '', your complaint will be contacting appropriate personnel to have this taken care.... Texts, I called my doctor and he told me that the driver was n't there in minutes! Was sick which was quite obvious called numerous times, left a detailed message along with my bank it ``. People in the Car I called and left another message and awaited return... Resolve this issue with the bellman authorized THEM to place a single $ 132 hold on my.. The hotel nothing beats a Limo New York, NY, at TripAdvisor I up from the airport hotel! 12:30Am on June [ redacted ] ) did not take toll roads, but I declined I... On and cruised at a speed of 40mph, including 9 Carmel Limo promo codes & 37 deals of transportation! This information refused drive off even though we were running late approximately 3:30am, hours! Meet passenger in baggage claim terminal processed for him on 7/ * * requesting 13.