UNIVERSAL . Overview Objectives. PORT WASHINGTON, N.Y., Sept. 15, 2011 /PRNewswire/ -- Sandata Technologies, LLC, a leading national provider of information technology solutions to the home care industry, today announced the release of expanded Santrax electronic visit verification functionality to further support Consumer Directed Services Programs. These messages contain important information and reminders. 227 9. Welcome to The Illinois DHS/DRS Electronic Visit Verification (EVV) Survey Effective January 1, 2014 all Homemaker and Home Care Agencies will be required to use the EVV system for their HSP customers. Santrax Agency Management is a powerful home care software solution that automates all your key operational processes by incorporating functionality such as Scheduling, Clinical Documentation, Compliance Management, Electronic Medical Records, Billing Functions, Payroll, Reporting and Exporting in one easy to use system. Missouri estimates that they will achieve $8 million in projected savings in total funds over a 12-month period following the implementation of state-wide electronic verification systems for personal care. Release Date: Thursday, February 7, 2019 . Santrax EVV users will not be able to log in until after maintenance is complete. Electronic Visit Verification (EVV) Caregiver Guide – Telephony Fact Sheet - June 2020 . This new functionality will help our Home Care Agency and Payor partners who service and support Consumer Directed Programs increase efficiency and compliance and improve the overall quality of care while reducing fraud, waste and abuse. Santrax Electronic Visit Verification and Sandata Electronic Visit Verification 8.1.11 . Santrax combines telephonic visit verification (TVV) with automatic number identification (ANI) technology f The enhanced functionality includes personal care services authorization support and tracking, an enhanced Plan of Care module, and client voice recording capabilities. AssuriCare’s EVV platform is accessible by mobile app and telephony, making it easy for clients, caregivers, and agencies to get all visit details. Sandata Technologies Sandata Technologies, DIDD’s vendor for Electronic Visit Verification (EVV), will be offering a series of trainings. EVV is an electronic system that verifies key information about the services provided. For over 40 years, Paraquad has been providing a variety of services that address the needs of individuals with all types of disabilities. Enhanced Santrax Electronic Visit Verification Functionality for Consumer Directed Services Programs Consumer Directed Functionality Empowers Members to Better Manage Personal Care Services. Our powerful combination of patented solutions for visit verification is called our Assured Coverage™ program and includes: Sandata Mobile Connect®– Real-time GPS technology, verifying caregiver location and visits via GPS enabled devices. Missing PA If a PA is present on the www.ctdssmap.com portal but is not present in the Santrax system, please send an email to ctevv@dxc.com with the PA number. 0 1. The DHS Sandata EVV solution is provided at no cost to the providers and includes: Electronic Visit Verification (Mobile and Telephony) Records time and services . Sandata has over 2,500 customers in all 50 states using its products in more than 500,000 homes and processes over 150 million telephone calls annually. The Ohio Department of Medicaid (ODM) is implementing Electronic Visit Verification (EVV) for some home and community-based services in response to federal requirements set forth in the 21st Century Cures Act (Cures Act). x. 24 Hour Live In guidance Related to 8:00am Check -in/Check-out Policy Claim Adjudication and Electronic Visit Verification. Missouri's CDS Program allows an individual to direct his or her own personal assistance services at no cost to the consumer. The content of the enclosed Release Notes is dependent upon final Quality Assurance validation. Sandata's suite of products includes Santrax Telephony, the market leading time and attendance product, Santrax Agency Management and Santrax Payor Management, web-based software solutions with features including, voice biometrics to perform speaker verification, and a jurisdictional view dashboard solution for states, municipalities and the home healthcare agency market. Call your designated supervisor for assistance. Sandata Technologies, LLC www.Sandata.com 3 . Please indicate in your email the eligibility verification number and the PA number as displayed on the DSS Secure Site in your email. Sandata partnered with Paraquad, a Missouri-based Senior Independent Living Center that administers Consumer Directed Home Care Services to help develop this enhanced functionality. When you arrive at your client’s home, you will need your Santrax ID to call in. TVV allows caregivers to begin and end a visit and does not require a smart deviceunlike Mobile Visit Verification (MVV). Santrax® Fixed Visit Verification (FVV) is helping to close this gap in electronic visit verification by providing a simple cost effective technology that allows for the electronic validation of home care visits. Alerts will function normally once maintenance is complete. Questions? Four data centers are strategically located across the country with state-of-the-art redundancy and disaster recovery capabilities. 105 0 obj <> endobj To support the implementation of the EVV system, Sandata needs to confirm and collect some key information about your agency in order to set up your Santrax telephony account. Electronic Visit Verification (EVV) is an in-home visit verification system that documents the delivery of home -based services to ensure an individual’s quality of care. Provider Account Number: 14420 LANGUAGE DIAL Santrax ID: _____ Client ID: _____ English 1-866-306-3969 or 1-855-368-4207 . With the right platform, EVV is a powerful tool that can unlock efficiency, profitability and insights for your agency. Purpose This guide is for caregivers using the Sandata Telephony Visit Verification (TVV) system, used by provider agencies utilizing the State EVV Solution. • Utilize a client’s landline phone to send visit verification data. Electronic Visit Verification (EVV) Santrax System Important Updates 24 Hour Live In guidance Related to 8:00am Check -in/Check-out Policy Claim Adjudication and Electronic Visit Verification free number, or by using a Fixed Visit Verification (FVV) or Mobile Visit Verification device as applicable when they initiate services to the client and again upon completion. Electronic Visit Verification: Telephonic Visit Verification P-02752 (08/2020) • Define Telephonic Visit Verification (TVV). RELEASE NOTES . MILC Account ID: 91770 Your Santrax ID: Your Consumer’s ID(s): 6. There will be no alerts sent during this time. DataLogic Is the number one EVV Vendor in the State of Texas and received Grade of A – the highest rating for a state contractor. News … Electronic Visit Verification for Applied Self-Direction Program For additional information about Sandata, please visit: www.sandata.com. endstream endobj startxref Fixed Visit Verification (FVV) Devices: ... Sandata will temporarily make the phone number fields in Santrax editable for the Provider. %%EOF Can agencies have access to the power point slides so they can train their staff? RELEASE NOTES . www.sandata.com. Barb Haggen: (715)344-4210 ext. Consumer Directed Functionality Empowers Members to Better Manage Personal Care Services. Santrax Electronic Visit Verification and Sandata Electronic Visit Verification 8.1.10 . ... Vesta EVV is an advanced Electronic Visit Verification system currently implemented by the Texas Health and Human Services Commission (HHSC) for validating delivery of personal care and home care services for Medicaid beneficiaries. If you have any questions or concerns about the content therein, please contact Customer Care at your agency's designated telephone number. Sandata's patented FVV utilizes a unique token that is fixed within the patient's home. Requesting a Phone Number … Dial any of the toll-free numbers assigned to your provider agency. Sandata Consumer Direction Telephone Visit Verification (TVV) Toolkit . SANDATA ELECTRONIC VISIT VERIFICATION (EVV): TELEPHONIC VISIT VERIFICATION (TVV) Sandata EVV: TVV ©2019 Slide 2 OBJECTIVES After completing this lesson, you will be able to: Understand the call process utilizing the client’s telephone or any phone associated with the client. Spanish 1-866-308-0238 or 1-855-368-4208 . Release Date: Thursday, March 7, 2019 . Santrax® Payer Management Electronic Visit Verification ™ Solutions Sandata Technologies, LLC. • Explain the different Call Reference Guides available for use. Electronic Visit Verification (EVV) Santrax System Importan t Updates. The content of the enclosed Release Notes is dependent upon final Quality Assurance validation. set themselves up as a user in Santrax® Electronic Visit Verification. You must call in using a touch-tone phone. 224, Cell: (715)630-6209 Andrea Cisewski: (715)344-4210 ext. services to use an electronic visit verification (EVV) system to document services rendered –Personal care services - January 1, 2021* –Home health services - January 1, 2023 4 *Good Faith Effort exemption delayed final implementation by one year. Please remember to read the Santrax app messages frequently to see any important notices posted for your review. h�bbd```b``� ���@$��tD*l�,��j���:�t��`Yv�l�0�lN�d��g3���,�b�9f`����j����̈D2����A��v�8K>��������O� �C����t�>@� �� Sandata's solutions enable home healthcare agencies, whether Medicare, Medicaid, Hospice or Private Duty, government or managed care payors as well as any organization with a remote workforce to realize administrative cost savings, streamlined operational procedures, and significantly reduced paperwork burdens. 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