These figured are updated each January. ATTENTION: ESAP Program is on hold until further notice. Instructions: All forms must be printed and filled out in blue or black ink. Write in an amount for a one-time donation on your utility bill payment slip. 1. 909-782-0330; 909-826-5485 for … View more regarding program guidelines at https://www.capriverside.org/program/utilityassistanceprogram. During Christmas, agency provides food baskets and toys to the needy. 36 RIVERSIDE Riverside Public Utilities Riverside Public Utilities Bill Assistance Programs Medical Assistance Program SoCal Gas Company 20% Discount CARE Application Medical Baseline Allowance 37 SAN JACINTO Eastern Municipal Water District Lake Hemet Municipal . Todas las Pautas Generales del Programa se aplican. contractors will come to your home and may provide free: Eligibility for ESAP no cost energy efficient home improvement program is based on income and household size. Applicants must complete an application at Community Action Partnership of Riverside County, 2038 Iowa Ave., Ste. Be sure to review program guidelines and complete your application with the required documents. The Weatherization Program services to improve the energy and efficiency of a home, including attic insulation, weather stripping, minor house repairs, and related energy conservation measures. Please sign in to your account. El nivel de incentivo para la asistencia de pago de agua es de $2.75 que no exceda $33 por cliente, por período de 12 meses. ... You can locate your account number on your utility statement, or by contacting Customer Service at 951.782.0330. • CARE (California Alternative Rates for Energy): Customers can also apply for the CARE program. Riverside Public Utilities (RPU) offers a wide variety of rebates to commercial customers who wish to increase the efficiency of eligible facilities. Riverside County assistance programs. RPU’s authorized To help offset the added expenses a medical condition of this nature places on the household budget, the Utilicare program provides an adjusted rate Important Notice Although Riverside Public Utilities will make every effort to supply Demonstrate one of the following as of March 1, 2020: For more information, call RPU Customer Service at (951)782-0330 or e-mail ERAP@riversideca.gov. Riverside Public Utilities (RPU) offers no-cost energy-saving home Funding for the program is provided by the federal LIHEAP (Low-Income Home Energy Assistance Program) and the City of Riverside SHARE (Sharing Households Assist Riverside’s Energy). Contact RPUPublicBenefits@riversideca.gov for questions on rebates or programs. SB 998 is a bill that goes into effect February 1, 2020 that allows low-income water account customers to receive additional time to pay their utility bill and qualify for a reduced reconnection fee. Applicants must complete an application, provide supporting documentation and submit to Riverside Public Utilities. Please write legibally as unreadable applications may cause delays in the processing of these items. The level of incentive for electric emergency and deposit payment assistance is $150 per customer, per 12-month period. Cualquier cambio de domicilio mientras que se está recibiendo el crédito de SHARE del cobro mensual transferido al nuevo domicilio por los meses restantes en el período de 12 meses. These programs are administered by local public housing agencies (PHAs) authorized under State law to operate housing programs within an area or jurisdiction. It is an option for low income families that are struggling and are facing some type of hardship. Call (951) 955 - 0493 to contact our Riverside office. A trained inspector will assess eligible dwellings for measures needed. “Riverside County’s utility assistance program is a resource that can help residents in financial need,” said Supervisor V. Manuel Perez. Those receiving utility assistance also receive energy conservation education. Another option that the Salvation Army is familiar with is SHARE, which is a Riverside Public Utilities (RPU) emergency assistance program that assists qualified, low-income individuals.Get help with paying deposits and utility bills. Schedule an appointment today at 1-800-818-4298. Riverside Public Utilities SHARE Payment Assistance Program Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. Please call (951) 782-0330 to have Customer Service activate this option. Sharing Households Assist Riverside's Energy Fund (SHARE) is a bill assistance program for qualified low income residential electric and water customers. *Federal Poverty Guidelines are subject to change. The maximum combined incentive for all rebates is $25,000 per customer account per year, with the rebate being no more than 25% of the equipment cost. 3. A bill assistance program that provides a defined quantity of electricity at reduced rates to any household with a full-time resident who requires certain medically necessary electric equipment. Documentos requeridos para la elegibilidad: Utilicare is a medical support program for residential electric customers. The program is funded by Federal Department of Health and Human Services through the State Department of Community Services and Development. Applications are subject to approval and periodic review by the City of Riverside Public Utilities … Riverside Public Utilities - UtiliCare is a utility bill assistance program that provides a defined quantity of electricity at reduced rates to any family or household with a full-time resident who needs their power for a medical reason. Contact Us By Phone If you have questions, please call Customer Non-profits offer money to help with paying rent or transportation/car expenses, free boxes of groceries, grants for utility bills, medical or dental care, and other aid. Utility Assistance. Permanently installed electric space heating for paraplegic, quadriplegic, hemiplegic or multiple sclerosis patients, Permanently installed electric air conditioning for multiple sclerosis or scleroderma patients, Request for an essential electric medical device not listed below is subject to approval, Extremity heating device for respirator pump, In-progress repairs and replacements of water heaters and furnaces which are critical for customer health and safety, Work to mitigate hazardous inspection fails, Inspections of attic insulation and gas appliance repair and replacements, Enrollment of customers identified by SoCalGas as having a critical health and safety related need for appliance work, Refrigerators and recycling of old refrigerators, Insulation, weather-stripping and caulking to lower heating and cooling costs. Riverside Public Utilities SHARE Payment Assistance Program Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. RIVERSIDE COUNTY WORKFORCE DEVELOPMENT CENTER - Specializing in helping businesses fill their workforce need, or helping a job seeker find a job. Below is a list of consumer protection provisions enacted in response to the COVID-19 outbreak in California. Qualification is based on household income, priority points and energy burden. To apply, please print the appropriate forms In order to receive rebates, all equipment efficiency standards must be met. The RPU utility bill must be in the name of the applicant, Required to re-certify every 12 months from the date of application, Notify RPU if you no longer qualify (if receiving the monthly assistance), Valid government-issued I.D. (Programa de Asistencia de Pagos SHARE de Servicios Público). Funding is limited so not all qualified applicants may be approved. lower your monthly bill, while making your home more energy efficient. Community Action Partnership of Riverside County (CAP Riverside) administers the federally-funded Low-Income Home Energy Assistance Program (LIHEAP), which provides utility payment assistance and weatherization services to low income customers in Riverside County. B-102 Riverside, CA 92507. Please call (951) 782-0330 to have Customer Service activate this option. Un cliente es inelegible para la asistencia de $150 de electricidad de emergencia y el depósito hasta que haya transcurrido un período de 12 meses desde la última vez que solicitara y recibiera la asistencia de SHARE, aunque el solicitante se mude a un nuevo domicilio. Application and copies of required documents can be submitted by: Any active residential electric RPU account holder can apply for ERAP. Total Annual Income: $8,960 Please allow up to 2 weeks to process applications. A separate program application and physician's certification of medical condition are required. All other utility customers should fill out a LIHEAP application. Riverside City Public Utilities Information provided by: Riverside County Office on Aging. • RUHS Public Health Department • County of Riverside Department of Human Resources • Institute of Health Metrics and Evaluation (IHME): COVID-19 Projections • 211 Community Connect – Riverside County Resource Directory • Riverside County Network of Care - Find agencies, programs… To apply by mail, complete the application with required documents attached and mail to: Community Action Partnership of Riverside County SoCalGas has paused all face-to-face interaction including customer outreach, enrollment, installation and inspection work until further notice, with the exception to the following: The Energy Savings Assistance Program (ESAP) is designed to help Riverside Public Utilities electric and water assistance programs. A typical inspection will include blower door testing for air leakage, combustion appliance testing for safety and efficiency, and a Health and Safety inspection. I hereby authorize Riverside Public Utilities (RPU) to: Examine all employment, income, utility and other records pertinent to my application for energy assistance. There are two types of air conditioners – split systems and packaged units. What are the most common reasons an application would be denied? Riverside Public Utilities (RPU) established the Sharing Households Assist Riverside’s Energy program (SHARE) in 1989 to provide low-income residents with utility bill assistance. This may cause your electric consumption to increase beyond normal patterns. 1.I hereby authorize the Community Action Partnership (CAP) to examine all employment, income, utility, and o ther records pertinent to my application for energy assistance. Energy saving services include measures such as attic insulation, caulking, water heater blanket, heating/cooling system repair or replacement, and other energy-efficient measures. The quarterly periods are as ERAP will assist active residential electric customers with a one-time $400 credit towards their utility bill. Riverside Public Utilities (RPU) established the Emergency Recovery Assistance Program (ERAP) in response to the COVID-19 pandemic to assist active residential electric customers that have experienced reduced income due to loss of employment or reduced hours as a result of COVID-19. Community Action Partnership of Riverside County (CAP Riverside) administers the federally-funded Low-Income Home Energy Assistance Program (LIHEAP), which provides utility payment assistance and weatherization services to low income customers in Riverside County. SHARE is funded by the City of Riverside and is specifically for Riverside Public Utilities customers. Elect a recurring flat donation that is added to your bill each month and automatically donated to the SHARE fund. *Las Pautas de Pobreza Federal están sujetas a cambios. Provide valid and recent documents supporting your claim; 2. physician’s certification of medical condition are required. LIHEAP is a federally-funded program that is implemented by the State. Electric Gas Wood Oil and Propane. Program participation When funding is available, it can pay out up to $150, and the money goes directly to the customer’s account. *Customers who have already received the $250 ERAP bill credit will have an additional $150 credit added to their account automatically. Our payment section provides opportunities to pay your bill, make a one-time payment, or see a utility bill breakdown. Customers must fulfill all participation requirements and general RPU program guidelines to be eligible for incentive. Your household may be eligible based on participation in certain public assistance programs such as RPU’s SHARE (Sharing Households Assist Riverside’s Energy) Program, which assists income-qualified, residential customers with their electric utility bills and deposits. improvements to income-qualified renters and homeowners. Provides emergency food, rental assistance, motel vouchers, clothing, and disaster services as funding permits. These services reduce energy use and lower utility bills, creating safer and more self-sufficient households. A new application may be required when there is an address change for the patient. “Utility assistance … • Energy Education: CAP Riverside requires all utility payment assistance/weatherization customers to receive energy conservation education. does not guarantee service on delinquent or past due accounts. This public benefit program offers rebates to residential electric customers when they purchase and install new high energy-efficient air conditioning systems or heat pumps in their homes. Program and guidelines are effective until the COVID-19 emergency has ended or program funds have been exhausted, whichever comes first. There are 3 ways to donate to the SHARE program fund: 1. The deadline for the County of Riverside’s Business Assistance Grant Program is Friday, November 13th! Clients whose utilities are included in their rent DO NOT qualify for ECIP/FT. What are the Benefits?At Riverside Public Utilities, we understand that certain medical conditions require the use of electronic devices or appliances. Service at 951-782-0330. For any questions or inquires, please email RPUSHARE@riversideca.gov. Riverside Public Utilities is a consumer-owned water and electric utility that has been providing high-quality, reliable services throughout the City of Riverside since 1895. It provides electricity at an adjusted rate structure to any household with a full-time resident who regularly requires the use of any of these electronic devices: Please mail or drop off your Utilicare application with copies of required documentation to: You will receive notification of application status by mail for the Utilicare program. The purpose of theEnergy Education copy education is to assist the customer in learning about the costs of energy, the benefits of energy conservation measures and practices, and available resources such as rebates,appliance safety and discount programs. To review the specific program guidelines and specifications visit the guideline page on the Green Riverside website. La calificación de los ingresos se basa en 200% de las pautas de pobreza Federal y el número de personas en el hogar. The Riverside City Council voted 7-0 to temporarily let businesses with 50 or fewer workers apply utility deposits toward unpaid bills or their … Los clientes deben satisfacer todas las pautas específicas y generales del programa de RPU para ser elegibles para incentivos. A person who participates or has household family members who participate in certain other benefit programs, such as the Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Temporary Assistance for Needy Families (TANF) or certain needs-tested Veterans benefits may be automatically eligible. All needed improvements are made at no cost to you. Elect a 'round-up' option where the cents of your bill will round up and automatically donate to the SHARE fund each month. Payments are made directly to the utility … 2.I hereby authorize RPU to release information regarding my bills past and future, to CAP. No utility shut-offs will be undertaken through the duration of the emergency. Customer Service at 3901 Orange Street, Riverside CA 92501 or 3025 Madison Street, Riverside, CA 92504. Community Action Partnership of Riverside County, https://www.capriverside.org/program/utilityassistanceprogram, Riverside Public Utilities Customer Resource Center, Unemployment letter from your previous employer on the company’s letterhead, Furlough letter from current employer on company letterhead, Unemployment claim letter from Employment Development Department (EDD), Did not submit copy of Government Issued Identification, Did not submit proof of unemployment, furlough or reduction of work hours, Documentation submitted did not meet program guidelines (e.g. SHARE or LIHEAP: Which is for you? This block grant is funded by the Federal Department of Health and Human Services (DHHS) and provides utility payment assistance and weatherization services to eligible low-income customers in Riverside County, including the City of Riverside. The program has effectively assisted over 95,000 low-income residential customers. EEAP payment assistance is available quarterly to those who participate in our REAP program, and customers may qualify for up to $75 on their electric bill during the 1st and 4th quarter, and up to $125 during the 2nd and 3rd quarter. • Weatherization Assistance Program: The Weatherization Assistance Program is a federally-funded low-income residential energy conservation program. Required forms should This program provides a monthly 20% or more discount on the electric or gas bill for those who meet the income eligibility guidelines, hold the utility account in his/her name and are not claimed as qualified customers. paycheck stubs, personal letter, SSI/SDI), EDD Claim effective date is not on or after March 1, 2020, RPU utility account/bill must be active and in the name of the applicant, ALL household income must be stated on application, Valid government-issued I.D. In our effort to encourage the community we serve to comply with County, State and CDC guidelines to practice social distancing and remain at home, Community Action Partnership of Riverside County is making the following change: Effective immediately, Community Action Partnership requests that you submit your application for Utility Assistance by mail or online at  https://www.caliheapapply.com/ . LIHEAP applications are administered and processed by the Community Action Partnership of Riverside County. Box 5760 The maximum combined incentive for all rebates is $25,000 per customer account per year, with the rebate being no more than 25% of the equipment cost. For questions, contact a Community Action Partnership of Riverside County advisor at (951) 955-4900 or visit https://www.capriverside.org/ for additional County of Riverside resources. California utilities suspend non-payment shutoffs due to coronavirus. Riverside Public Utilities - WebConnect. It takes 60 to 90 days for the credit to appear on your utility bill. Welcome to WebConnect! Total Monthly Income: $747. Make a One Time Payment Click here. Housing Choice Voucher Program. What types of utilities does the program pay for? Mail the applications and copies of your supporting documents to: Community Action Partnership of Riverside County • Utility Assistance: The utility assistance program is a one-time assistance program that helps low and moderate-income Energy 003individuals and families with utility payment assistance. The level of incentive for water payment assistance is $2.75 a month, not to exceed $33 per customer per 12-month period. Riverside, CA 92517-5760. Any change of address while receiving the monthly bill SHARE credit will transfer over to the new address for the remaining months in the 12-month period. Add for each additional person: Para más información, llame al(951) 955-4900, el lunes al viernes, 8a - 5p. En este momento no estamos aceptando solicitudes en persona. Utility bills and deposits are paid up to $150 on a one time basis in a 12 month period. El programa ha asistido sobre 95,000 residentes de bajos ingresos. Please don't fax in your application. Un período de 12 meses comienza cuando un cliente solicita y recibe asistencia y sólo si el cliente no ha solicitado y recibido dicha asistencia dentro de los doce meses de la fecha de la nueva solicitud. The level of incentive for electric utility assistance is a one-time bill credit of $400 per account. In order to qualify for this benefit program, you must be a resident of the state of California, you must need financial assistance for home energy costs and you must have an annual household income (before taxes) that is below 60% of the State Median Income. Government Issued Identification (State Driver's License, State ID, Passport, Military ID), Income documentation for each person in the household (last 4 weeks), Award letter from: CalFresh/SNAP, CalWorks/TANF, LIHEAP, Medi- Cal/Medicaid, Healthy Families A&B, National School Lunch Program, SSI, WIC, Bureau of Indian Affairs General Assistance. You may mail your SHARE application, copy of your Driver's License/ID Card, copy of your social security card and proof of income or current year government assistance program to: You will receive notification of application status by phone. Utility assistance Riverside County, California A 12-month period starts when a customer applies for and receives assistance and only if the customer has not applied for and received such assistance within twelve months of the date of the new application. P.O. be completely filled out by the utility account holder and their physician, then mailed or dropped off at Our rebate programs help you save money by conserving water and energy. Total Annual Income: $8,960 Para cualquier pregunta o consulta, envíe un correo electrónico RPUSHARE@riversideca.gov. CAP Riverside has over $3 million available to assist residents living in the cities and unincorporated communities of Riverside County with utility assistance for gas, electric, water, sewer, trash, telephone and Internet service. What do I need to provide in order to apply? Añadir por cada persona adicional: (Driver's license, Identification card, REAL ID, Passport, Military ID), Last four digits of social security number, Unemployment letter from previous employer on company letterhead, Claim letter from Employment Development Department (EDD). Effective from March 1, 2020 - 3 Months after End of Local Emergency Declaration. An ECIP payment is made when an applicant receives a 24 or 48-hour disconnection notice or other utility service disconnection notice that would involve a life threatening and/or emergency situation; or the applicant’s utility services have been terminated; or the applicant requires assistance with establishing a new account. the use of life support equipment are responsible for providing their own backup power system. 2. Riverside, CA 92517-5760. Los solicitantes deben llenar una solicitud en la comunidad de acción de Riverside County, 2038 Iowa Ave., Ste B-102 Riverside, CA 92507. For more information, call (951)955-4900, Monday through Friday, 8a-5p. 24 Hour Child Abuse Hotline: 800.442.4918 24 Hour Adult Protective Services Hotline: 800.491.7123 24 Hour Fraud Hotline: 800.344.8477 Kinship & Youth Warmline: 800.303.0001 Box 5760 It takes up to two weeks to receive, review and process the application. La factura de la utilidad de RPU estar a nombre del solicitante, Todos los ingresos del hogar deben ser proporcionados, Requiere ser re-certificado cada 12 meses, Notifique a RPU si ya no califica (si recibe la asistencia mensual), Identificación válida expedida por el gobierno (licencia de conducir,tarjeta de identificación REAL ID), Aviso de urgencia actual y/o aviso de desconexión, Ingresos de todos en el hogar (últimas 4 semanas), Talónes de Cheques: copias de todos sus talónes/recibos (últimas 4 semanas), mes de paga completo consecutivo, Carta de adjudicación SSI o SSA (que cubra el año en curso), Declaración de Banco actual que directa depósito sólo para SSI, SSA, TANF o pension, Talones de Cheques de Desempleo /depósito directo imprimible, Aviso de TANF de acción actual o imprimible de pasaporte a servicios (incluyendo mes actual), Recibos de manutención de hijos / imprimible, Prueba de trabajo por cuenta propia (actual formulario de impuestos 1040 y horario C), Trabajo pagado en efectivo (trabajos diversos-declaración escrita del tipo de trabajo, el dinero ganado durante las últimas 4 semanas, firma y fecha). 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