favorite this post Jan 11 SPEECH THERAPY (Virtual at $40/30 min or $60/60 min) (Old Town) pic hide this posting restore restore this posting. The other thing that bothered me was that students would decide to leave for the Summer and I’d be stuck with less income. When I’m out of commission like that… I just have to bite the bullet. The conference is fabulous! I just want to say one thing BRILLIANT! Required fields are marked *. I truly hope you could help me with these issues. Approximately 3/4 of the parents have no issues with seeing my schedule, but several simply can’t make it work. It’s people pleasing behaviour. 21st Century Piano Lessons – Video Chat Make Up Lessons. Enrolling. b. Do you have any way to get to NCKP this summer? So, yes, I don’t have to give up my free time to take on an extra lesson, but I do end up losing income sometimes. $15 for a 30 minute lesson, but the first lesson is free! (in relation to that, in the description re: google calendar, is it possible to set the time slots to 45 minutes, or just 30 or 60 minutes? Well, I wanted to make it convenient and free of hassles. I teach Tues/Wed/Thurs. I don’t really have to, because in this system it’s up to them to get in touch with ME. I like this approach because I can offer something for free which usually ends up turning into a canceled lesson anyway. You need that for your own sanity and to stay happy with your students. I earned so much good will – and parents told me. Enter your link into this box and enter an alias below: For instance, you could call your link “StudioCalendar” or some other friendly name. Piano Lessons for Every Goal. I like to give them first dibs at my open spots and this leads to my other HUGE problem with implementing this: 2)There are some families/students who are just JOYS to work with and teach! I am confused as to how you send a group text if you don’t want to annoy parents. Excellent… I’ve only worked with you a short time, but I can already feel a huge momentum shift in your studio! Pivot 1: What Enrolment Means Your Studio Enrolment Mindset. Voice lessons are what you need! Am I correct in assuming that allows you to decide whether a student is taking up the first or second half-hour so as to book yourself more efficiently? Say you currently have an unsold weekly opening ex: Thursdays 6:00 – if a student schedules a makeup in that time spot three weeks hence, what do you do if you enroll a new student in that Thursday 6:00 spot? I’m trying to decide if I SHOULD offer a makeup lesson. Thanks for sharing about what you are trying to do Debra. However, I worked at Nordstrom in my early 20’s. Parents wouldn’t wait to contact me about lesson reschedules. When I implemented this new rescheduling system, I noticed that: It’s effective. When I first started out, I offered unlimited rescheduling with no cancelation policy, and it was bedlam! I can create the new calendar just fine, and then ‘save’ it but then the only option after saving it is to ‘return to calendar’ – which takes me back to my regular calendar! Thanks for the blog post! I’m glad it has helped, though I understand how hard it is to stick to your policy at times. Everybody has to pay the same annual tuition now. I think this is why they are so forgiving of a few missed lessons. Difficulty: Advanced. This will bring you into the settings menu. Love them!!! It could be done just as easily in a Google Sheet (on Google Docs). Calendar for Littleton School of Music, your #1 choice for music lessons in Littleton, CO. Offering quality piano, guitar, voice, drum, saxophone, ukulele, violin and Rock Band lessons in Littleton CO. Anonymous. I don’t do group lessons at the moment but only have one piano. Music College Courses. But I can’t wrap my mind around a make- up lesson in a group setting…. I marked them (by default) as “0 open spots”. I have previously written that empathy is one of the best business skills that you can have. HELP! Time to adjust my teaching policy. So, what you would do is schedule a makeup group or two each month, and for people who can’t fit into your regular schedule… it’s understood that they come to a special time. Thanks so much. This will come out in a later post, but you have to have a “tuition schedule” in place instead of weekly lesson payment schedule in order for No Makeups to work. By contacting me earlier, they were getting first crack at getting a good time on the makeup calendar. I will quote one of the best blog posts that I’ve read on the topic of piano makeup lessons. By not carrying over, you are putting yourself in a position where a parent might feel miffed by the fact that they are losing their lesson. I was afraid they might delete things or change it wrong. That certainly applies in this case. I am very experienced with makeup, but not only with makeup, with skincare as well, so you will not only be learning how to apply makeup, the best and the worst type of makeup brands and what enhances your make up, you will also be learning how to take care of your skin as well. Share. Nordstrom is playing the long game. Although I am not in the community any more , I have been looking at the blogs and listening to the Tuesday teaching tips on Facebook I’ve heard many teachers say, “Well, I can throw in a load of towels or something during that student’s lesson time.” But we all know that when someone doesn’t come for their lesson, the following happens: So by the time we send a student out the door, our 30 minute slot that we thought we had open is now less than 15 minutes. You can hide or show either of your studio calendars. Alex Bohrer Austin's original Cool Piano Teacher. It’s very handy! Because – just like you – I have to have babysitters for when I’m teaching, as well. By using my makeup lesson system, you will decrease your stress, while increasing customer happiness. Make-up lessons are a great opportunity to work with other expert teachers, or even try another instrument! Premium service = Premium prices and fantastic loyalty. I need the sheet music now, today, while it is hot and can earn me tips. Makeup lessons with me will be fun, informing and rewarding. Some teachers will have kids in for special activities in a group setting. Thanks! Metropolitan Academy of Music in Bellevue, WA 98007 If I have to engage a sitter for a time that’s open or not normally filled, then I’m paying extra, especially if I wouldn’t otherwise need a sitter. I showed why taking a stand on makeup lessons and rescheduled lessons feels so difficult. makeup lesson form Guitar Lessons, Piano/Keyboard Lessons, Ukulele Lessons, Bass Guitar Lessons, Violin Lessons, Voice/Singing Lessons, Group Lessons/Classes, Guitar Repair Shop 204 South Main Street Keller, TX, 76248 United States I don’t know about you, but I can’t do much meaningful work in just 15 minutes time! Piano teachers have dealt with snow, ice rain, flooding and power outages. THANK YOU! Q: Do I need to call and cancel my child’s group piano lesson? Music lessons are non-durable goods, meaning they are non-refundable. My parents are starting to realize that I’m too busy to accommodate make-ups, and I refuse to make myself available on Friday my day off. Other teachers take the nuclear option… and absolutely forbid giving a makeup lesson. Remember, I have an unrestricted makeup lesson policy – provided I have 24 hour advance notice. Makeup Lessons. Some try however. THANK YOU FOR EVERYTHING! The best solution I found so far regarding requests for makeup lessons from piano students parents or “skipping” the class without payment, is to NOT OFFER MAKEUP LESSONS and have it outlined in a clearly written studio policy, (with the exception of the piano teacher has to reschedule the lesson, then makeup lessons are negotiable). Have a dedicated makeup day That’s because of the structural impossibility of offering it. 306 Pins • 7.09k Followers. I like to give parents that option so that they feel like they have something they can do if they just can’t get over the issues they have with the policy. https://composecreate.com/guess-what-we-might-get-to-meet/. Even then, I often allow exceptions (if someone can make it last minute). It is a little challenging at first to get this into place, but so worth it in the end! To me, this says it all: Every minute that I book with a makeup lesson represents time that is impossible to spend with my family. I’m feeling a bit frustrated as a teacher, as I have these wonderful lesson plans to implement. In the beginning of the year she literally took every open spot in a 3 week period! My current policy is as long as I get 24hrs notice then I will reschedule. Please inform me if you do not wish to have your name included on the swap list. I went to a no-make up lessons policy (EXCEPT for inclement weather and one summer lesson) and I still find it very hard to say no, especially if a student misses several lessons in a row. I think this will enable me to feel better; like I am offering something; but without any guarantee in that scenario. Instructor: Phil. According to Wiki Invest, Nordstrom made a gross profit of $5.77 billion in 2015. A quick search on Google tells me that most full-time private teachers have a strict No-Makeup-Whatsoever policy when lessons are cancelled by the students. It also accommodates and keeps track of money and I have it set up to send out monthly invoices automatically. I didn’t really understand this part. It sounds like you might need to move to a group lesson makeup policy. So, the mother is saying that I have to accomodate her life and emotional needs at my expense – I am a servant to them!! I have been teaching piano lessons as a teacher in large studios with multiple teachers for about 6 years, but as I have just purchased my first home I am ready to start my own private studio. I do billing in an interesting way. If there’s a snow day, I just call the whole week of lessons off unless there are reasons not to (such as a recital that is 2 weeks away). Calendar Created! Adults actually progress quicker being more committed to lessons they paid for. Illness is unavoidable whereas going on a vacation, to a bday party, to a different activity, etc. If they don’t get on that computer fast enough I won’t see their children to prepare them. The Metropolitan Academy of Music on Mercer Island teaches piano lessons and drum lessons to children and adults. It appears to be some sort of glitch. I truly love your blog and get so much from your advice and experience. Being nice to parents and not wanting to upset them so they won’t leave ultimately doesn’t really work, does it! Additionally, I will show you how to use it in your studio. Though problematic, I won’t even comment on the “me vs them” thinking. You will increase your free time, and decrease the amount of lessons that you have to reschedule into family or personal time. With Musicnotes I can order it, pay for it, and have it in minutes. It didn’t work very well.) We didn’t hire people who wouldn’t do things the way we asked. I am sure I will have to email MTH to ask them how to do this or even if it’s possible, but thought I would see if you had experience with that. If there are no empty slots in the calendar (which is rare), I will punt it forward to a future week. You'll also want to think about your long- and short-term goals, and the time you'll need to reach them. And that people who are NOT currently logged into Google are just seeing the calendar as you are intending it… but those who are logged in are actually being redirected to their own calendars. Bobbi Brown wants us to look and feel like ourselves, with just a hint of natural makeup to give our confidence the necessary boost. Most parents forget after a few months. If you find you can’t fit all your lessons in, you might consider having a “makeup Saturday” once a quarter. Parents might get annoyed to be CC’ed on that many texts! Email. Metropolitan Academy of Music in Bellevue, WA 98007 That’s the beauty of it. We can offer up to two make up lessons for you per term. I use this exact method, and actually started out with Google Calendar about 4 years ago too. That’s another idea for people. Our motto: “Trust people to figure it out”. I’m assuming you have a Google account (either for Gmail, Google+, or Gmail). Especially the part about updating daily! Parents email me back and I change it on the calendar. Yes, PLEASE do a post on potential ideas for group makeup lessons! Next Post → 23 thoughts on “The Secret to Saying No and Enforcing a No Make Up Lessons Policy” Anita E Kohli. Learn music the fun way at Sunburst School of Music in Pittsburgh! I don’t do group lessons at the moment but only have one piano. My only guess is that you aren’t sharing the “read” only link? I will delay the new kid until that spot has been taken up. You should give makeup piano lessons if you want less time with your family. The issue is more with the volume of makeup lessons that are requested when there is a large studio. 4 questions: I love your attention to detail when it comes to explaining how to setup a Google calendar and update the settings. So true, Pamela: “Being nice to parents and not wanting to upset them so they won’t leave ultimately doesn’t really work, does it!”. These "building blocks" of rhythms and harmonies are an integral part of the language of music, so the more you can pick up, the more you're expanding your proverbial vocabulary (and your ability to "speak" through your instrument). LOVE, LOVE, LOVE this post! The policies were extremely generous. Group lessons? How can we find balance between the two extremes? I’m looking forward to the upcoming article about abolishing the make-ups altogether as I want to adopt a No-Makeup policy in my Fall Registration which I hope to start in the next month or two. Key: Gm. I found myself utterly dumbstruck at their customer service policies. Piano Teacher. Ad Saved to My List. The lesson is important even (or perhaps especially) if the student is unprepared. English Grammar Lesson or Conversational English. It wasn’t weird at all. Having said that, I was finding I just didn’t have enough open spots for all of the people who wanted them! After changing those settings, there is one more settings menu we need to visit. My goal is to have every slot filled, of course. I read your post as a “call the night before ONLY”. Here’s the important thing… Don’t text them and ask them if they can come at “such and such” time!!!!! And I know my parents appreciate it, but at this point, I might as well just teach during my own time off because I am spending that time texting and calling as it is! Piano lessons are still valuable for more advanced players, as the teacher can critique your style and suggest subtle changes to make your playing even better. Examples of use In major keys, major chords are found on the I, IV and V (1st, 4th and 5th) degrees of the scale. If a teacher was out sick, it wasn’t “weird” at all for a teacher to pick up a makeup lesson for a different teacher. Since hiring tutors who are paid an hourly rate (rather than per lesson), I have had to implement a strict rescheduling policy to prevent tutors having continual lesson gaps throughout the week. Your email address will not be published. Has been very interesting so far. The student forfeits the lesson? It does cost me $12.99 a month but I put this against my tax. Thanks for the reply Daniel. Piano lessons. It sounds like I need to do a post on potential ideas for group makeup lessons! "The different types of lessons were helpful." When somebody cancels, do you require them to immediately reschedule from the makeup Calendar when they cancel? Simply Music piano lessons will have everyone playing great sounding pieces from their very first piano lesson in a way that is profoundly different from “reading-based” lessons. So what happens if there are no cancellations? A growing number of teachers make it their policy never to give make up piano lessons unless they are the ones that cancel lessons. When they would text or call with a cancellation, I would just tell them to log on to my website. I used to offer make-ups, and limited them to 3 per year, but this meant about 100 make-ups per year! Last step. A: No, you do not need to call and notify us if your child cannot attend their regular group piano lesson. Chosing a Piano Studio. Source. I love this Blog. Our in-person and online lesson offerings include guitar, piano, voice, bass, drums, ukulele, and music production as well as a variety of group programs, classes, and camps. It takes the previous student even longer to get out the door when there is not a student waiting. I have a tuition schedule that includes 40 weeks of instruction, paid in increments that give me an even income stream, and up to 4 missed lessons (missed by me or student)can be scheduled in July. In one scenario, sales people were instructed how to deal with customers attempting to return merchandise. Missed a private lesson, going out of town, or want to get a jump start on your lessons? That way I can PERSONALLY keep track. Dana :-/. 4. I have come up with several solutions to this: a. I look at attendance records and proactively email them my calendar link at the beginning of each week. Text them the link to the calendar and ask if they can make the time that is available “later today.” This way you can text 20 people at once and don’t have to wait for one person to say “NO” before you can text the next person. I have implemented it this summer and the parents are loving it. A parent saying “She has a festival at school and a xxxx that night so she can’t come to flute lesson. Plus we could chat afterwards if need be. I give 45 minute lessons, so the group lesson would also be 45 minutes long? Great post! Early registration ends April 15th. These are all REAL issues that were happening to me – I am not making up arbitrary issues…….I NEED solutions to these problems that were happening at the beginning of the year that caused me to abandon this plan. I realize this might create some issues about who gets paid for what, etc. You could use this change as an opportunity to tighten up your piano studio policy at the same time. That was a great read and a great reminder, thanks for posting this! Some parents can’t access my calendar. The link sends them to their OWN Google calendar. The makeup lessons policy is a huge point of debate, frustration, and even anger in the private teaching and music school community. Hi Daniel, I’m finally sitting down to create my new re-scheduling Google calendar but am having huge difficulty in doing it! Sarah would just move to a group with an open slot. Daniel: I’m intrigued! The Studio Policies page outlines the responsibilities and expectations for all piano students taking lessons at Boulder Piano Lessons. No, I’m not talking about hype or sleazy self-promotional emails. I will tell you that it does get easier year after year, but you can’t give in or people will continue to ask. I would hope not, since I’d like to be able to look at a calendar at 2pm or so to see, at a glance, who is actually coming to lessons that afternoon. Thank you!!!! I have a question – how do you keep track of those who have lessons to reschedule but have not yet rescheduled? 4. If you really want these 5 things to happen, then definitely give makeup lessons! However, I do recommend one restriction. 5. Some people just don’t use technology as much . The description of parents concerns is helpful and the solution you suggest may prove helpful to many, but not all. I’ll email you if you would like or shoot me a message to the email I sent you this morning. They do not care that a few cranks might try to rip them off by returning a stained shirt. For some reason, I can’t open up my newly created, EMPTY calendar to set up for re-scheduling! The reasoning behind this policy is that the teacher is scheduled to be present for the student’s lesson at a specific time. I would recommend creating a unique calendar for each teacher. Daniel Patterson is a private teacher, writer, and marketing consultant for music schools. (It goes without saying that all of us give make-ups when we, the teacher, cancel the lesson.) Follow along with your teacher Joanna in the best tutorial online. Mindy, I might have a custom solution for you. This will help immensely. I want to be able to implement this again next Fall. If that didn’t work, I try to get them to switch with another family under the assumption that this would be a PERMANENT change (both families would be switching). Even if the customer said they bought it at Nordstrom. Together with his sons, they began to manually manufacture pianos one at a time, applying their mastery and time for pianos which became noted for their excellent qualities. Last year, I included in the Calendar for the term: “Makeup Mondays” (a day I’ve now set aside for lesson prep, Rotary meetings, “my free day-no regular lessos”) I’ve tried to eliminate makeups except for the reasons stated in my Policy Manual (which covers all aspects of lessons for the entire term, September through July): family or teacher illness, death in the family, & inclement weather but none for school activities and vacations. 7. We tend to go over on lessons when no one is waiting. Won’t bore you here with our makeup policy. US $15.00. Your rescheduling policy sounds great, however, I have been working with Australian parents for over 7 years, and I fear they would still not be proactive in choosing a catch-up lesson time. Then you might need to jazz up those boring practice sessions. Genres: Pop. If you took it from the navigation bar, then it won’t show up right. Thank you Daniel! Having said that I also have families with legitimate cancellation requests and I am preparing their students for festivals and I REALLY NEED TO SEE THEM!!!!!! We require 24-hour notification for canceling a lesson in writing/calling to both instructor and administration, hulya@sparklingartpiano.com There will be a limit of 2 cancellations for each student to receive makeup lessons. In addition I don’t like students showing up sick for lessons, and I don’t like teaching when I’m sick. Spice up bland … There are no refunds or credits for any missed lessons; To be eligible for a makeup, 24 hours notice is required for cancellation of a lesson. Both bits of information (my cal plus the studio one) will show on the calendar…..I even chose different colors for the two cal’s so it would be easy to see. If a student gives notice they won’t be able to attend a class, is their scheduled makeup lesson then a private lesson? Whether you want to learn how to play piano for fun or you want to study at a more advanced level, private piano lessons are the best way to … Triangulation is thought provoking how we use information you submit and styles from classical to theatre. – but I can already feel a huge momentum shift in your solutions for schools. ; student Portal ; calendar ; Location & contact us ; student policy sheet music now today... 'Ll need to change, parents talked with a little upset that it took me a to... Helper and was putting the open slots on that many texts and to sign up for re-scheduling are “ lessons! For music schools was bedlam 2-3 hours per week ” comes in m happy to further! Have large studios but have limited teaching time students quickly 11, 2017 wonderful... Things for you per term, no questions asked, granted they give 24 hours notice s hard in! 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